Principal Telephony Engineer

Summary and background:

As a key member of a specialised engineering team at CloudCall, my daily responsibilities revolve around developing and transitioning our customer base to a cutting-edge unified communications platform powered by Asterisk. This role primarily involves the utilisation and integration of advanced technologies such as WebRTC and WebSocket Secure (WSS) within the Asterisk framework.

Tenure (2yrs 0mo):

I started this position in January 2023 and am currently here.

My place in the company:

My work includes making critical business decisions for ensuring the interoperability between our platform and carriers, and our upstream carriers. The focus of my role is to leverage these technologies to provide operational flexibility, allowing customers to seamlessly use their existing devices for secure communication on our platform.

This involves complex system configurations, network optimisations, and continuous updates to adapt to the evolving needs of our user base and advancements in VoIP technology.

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Pertinent Skills

amqp  asterisk  aws  bash  bgp  carrier relations  compliance  containerisation  cron  datacentre management  debian  disaster planning  disaster recovery  distributed infrastructure  dns  docker  firewalls  foss  git  github  hipaa  html5  hypervisors  interconnects  ipv4  ipv6  iso27001  iso9001  kamailio  kubernetes  leadership  linux  load balancers  mifid  mpls  mysql  network capacity planning  network infrastructure  network management  networking  noc operations  opensips  ospf  pbx  pci dss  php  php7  proxmox  rabbitmq  rtp  server management  sips  source control  srtp  ssh  team building  team management  telecommunications  virtualisation  vlan  vmware  web application firewalls 

Company Info

CloudCall
cloudcall.com
Leicester, UK